FAQ

NEPA Store isn’t just a shop; it’s a movement rooted in community pride. Every shirt, every purchase, is a step toward supporting local nonprofits that make a difference right here in Northeastern Pennsylvania. And with 100% of profits donated to charity, every item sold has a meaningful impact.

100% of the profits from your purchase go to local charities and organization in our region.

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to check the status of your delivery at any time. We also have an Order Lookup page, where you can track your purchase status by entering your order number. 

We offer flat rate shipping within Pennsylvania. All orders are shipped by USPS.

We want you to be happy with your purchase! If you're not satisfied, we accept returns within 30 days of delivery. Please reference our Shipping & Returns page.

We accept size exchanges within 30 days of receiving your order. To exchange an item, reference our Shipping & Returns page.

We offer a wide range of sizes from S to 4XL, depending on the item.

Yes, we offer digital gift cards. You can purchase them directly from our website, and they can be used for any product in the store.

Sign up for our newsletter and follow DiscoverNEPA on Instagram, Facebook, and TikTok to stay in the loop on new product launches and promotions. 

Please fill out our contact form.

Don't see an answer to your question? Please contact our team. We're always happy to help!